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Remote Sensing Technology Center of Japan

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Notice regarding the illegal access to RESTEC server

2012-11-28

Remote Sensing Technology Center has confirmed that the server of satellite search/order system “CROSS” has been down since Monday, November 26, 2012 due to illegal access to the server.

We assure that no customer or order information was included in the relevant server, and that information leakage of any kind has not been identified.

We sincerely apologize for the inconvenience caused and would like to ask all customers and persons involved for your patience. Currently, we are working on server recovery and its protection, and will be providing updates on the recovery of CROSS on our homepage.

For any enquires regarding purchase of satellite image, please contact our customer service, whose contact information is below.

Thank you for your patience and understanding.

Contact Information
Remote Sensing Technology Center
Applications & Services Dept
Customer Services Section
TEL : +81-3-6435-6789 (10:00~12:00、13:00~17:00 JST)
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