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Remote Sensing Technology Center of Japan

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Notice regarding illegal access to RESTEC server

2013-07-25

Remote Sensing Technology Center of Japan (RESTEC) confirms that the CROSS-EX satellite image search/order system is offline due to the discovery of security vulnerability in its server. A subsequent investigation found evidence of unauthorized access to part of the server.

Overview of the incident

A security vulnerability was discovered on Thursday, July 18 and an investigation was started immediately. As a result, evidence of illegal access was found. It was also ascertained that some of customer records may have been compromised. We can confirm that credit card data has not been leaked. The investigation continues and further details will be released as they come to light.
We will be providing updates on the timeline for recovery of the CROSS-EX satellite imagery search/order system as soon as possible.

We sincerely apologize to our customers for the anxiety caused. RESTEC takes this incident seriously and is mobilizing all resources to prevent a recurrence by promptly investigating the root causes and strengthening security measures.

E-mail:data@restec.or.jp, Fax: +81-3-5777-1580
Data Service, Solution Service Department
RESTEC